GDPR for small businesses

Most companies, at some point need basic advice regarding a potential GDPR issue

Does a processing activity data compromise your obligations under GDPR? How do you consider your options?

Trying to find a privacy specialist for what is really a quick query is a challenge itself – and the “experts” that can be found online or across various social media platforms tend to offer conflicting advice.

For this exact reason that is why the Privacy Helper team are available to answer any questions via our dedicated Help Line. Our specialist privacy team are on hand to answer simple data protection queries such as:

• What is defined as “personal data”?

• Can my business do this marketing…?

• I’ve received a subject access request – what do I need to do?

• How long do we have to keep documents for?

• One of my colleagues has lost their laptop or clicked a link..

• Our website has been hacked

• We’ve received this due diligence document from our client

• What is the difference between a Privacy Policy and Privacy Notice?

Our SME GDPR Service is aimed at small businesses who don’t have the need or financial resource for a significant outsourced privacy service – but being able to access top-level GDPR support from a specialist team for up to half an hour per month is ideal and gives you the confidence to run with your ideas involving personal data.

Have the confidence!

From conversations we have had with small businesses, many have put amazing marketing or development plans on hold as they were terrified about breaching GDPR or receiving complaints in relation to their use of data in the business.

Our SME GDPR Service instantly deals with these concerns – and gives you the confidence to push ahead with those important plans.

If your plans need some adjustment, our service will extend to outlining the work you need to do BEFORE proceeding – essential for your accountability element of GDPR.

In the event you need additional help from us, our specialists are always available to provide hands-on support, however this will require additional engagement.

How does it work?

You can get in touch by email, or telephone.

• If you telephone, we will answer your question in as much detail as we can – average calls take around 10 minutes.

As a follow-up for your records, we will email you a summary of our call and our recommendations – this is essential for your accountability obligations under the GDPR.  This email follow-up will usually take another 5-10 minutes.

• If you email in, we will usually call you back to discuss the principle of the question, then email you back confirmation of our verbal comments.

In an average month, most clients utilise the service 2-3 times, which accounts for the one hour. You also have the option to roll unused hours over for up to 3 months. If you decide you need more hours over a specific period, then we simply adjust your package accordingly.

How much will this cost my small business?

We’re keen to keep costs down for small businesses, but still encourage you to embrace privacy as a forethought, not an after-thought

Our packages start at just £125 + vat per month, for which you will receive up to 1 hour guidance per month.

All support package agreements run for 12 months and payment is made on the same calendar day you sign up throughout the year.

What to do next

Give us a call or email us! Tell us about your business, what you have done to prepare for GDPR to date and the data protection challenges you have faced since May 2018 and we will explain how this service could have helped you tackle these challenges – and how we can give you business confidence moving forward.